President’s Corner
January 2021 2020 proved to be more challenging than anyone could have foreseen. And while the pandemic did reveal strength, kindness, and compassion and bring out the best in some people, it also gave scam artists some down time to develop new ways to conduct fraud—which is why it’s so important to focus on fraud prevention early in the New … Continue reading
July 2020 Our purpose as a credit union is to serve you, our loyal members—but more than that, we enjoy serving you! While our team has been stellar at adapting to serving you in new and different ways, we have been missing the face-to-face interactions we were accustomed to having inside our branches. With that in mind, I couldn’t be … Continue reading
April 2020 Four weeks ago, in the face of the growing outbreak of COVID-19, Reliant made the decision to close our in-store branches and move to a drive-thru, call center, ATM, and self-serve operations. This was done for the safety of our employees, our members, and the communities that we serve. Based on feedback from you and our employees, things … Continue reading
January 2020 Protecting yourself from ATM fraud means more than just being cautious with covering the keypad as you enter your Personal Identification Number (PIN). Just as technology continues to evolve, financial scammers update their methods accordingly. The sophistication of the fraudsters’ technology is such that it can be incredibly difficult to detect with the naked eye. Recently, Reliant identified … Continue reading
October 2019 Benjamin Franklin once said, “Tell me and I forget, teach me and I may remember, involve me and I learn.” On September 24, we involved our entire team in a training and development day. It was a day of learning, fun, and teambuilding. A day when we could communicate as a team when we were all together in … Continue reading
July 2019 There’s an excitement about the school year coming to a close, with graduation ceremonies marking not the end of learning, but the beginning of a future filled with endless possibilities. When we at the credit union think about all of those possibilities, we look forward to the many firsts that we’re sure to be a part of, as … Continue reading
April 2019 I am pleased to announce that Reliant has been chosen as a Top Workplace in the Rochester area for the second year in a row! The Top Workplaces were announced at a reception on March 27 at the Rochester Riverside Convention Center. To give a little background, the Top Workplaces competition is conducted by the Democrat and Chronicle … Continue reading
January 2019 In a recent visit to one of our branches, I had the opportunity to meet a member who was there with his two young sons who were incredibly curious about how certain functions at the credit union worked. A relative had just made the switch from another financial institution to Reliant, and the boys wanted to know how … Continue reading
November 2018 Are you looking for a volunteer opportunity that will allow you to make a difference? Reliant’s board of directors, comprised fully of member volunteers, is looking to appoint no more than two associate directors to make up an advisory committee by the start of 2019. With the financial landscape ever-evolving, it is increasingly important for Reliant to be … Continue reading
August 2018 Helping our members improve their financial lives is incredibly important to us at Reliant. We understand that improvement can mean different things to different people, so we like to offer a variety of tools and services to help members, no matter what their needs are. One such tool is Money Management within online banking. If you have accounts … Continue reading
