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Board of Directors

The Board of Directors are volunteers elected by our membership (that means you!) to ensure that the credit union is doing everything it should and fulfilling its goals, while operating in an ethical, prudent, and fiscally sound way.

The Board of Directors is our governing body. Meanwhile, the advisory committee to the board is comprised of associate directors, who are non-voting board members who provide insights from our membership and directional perspectives.

  • Image of Jane Slack, Reliant Board Chairperson

    Jane E. Slack


    Since I became a member of Reliant’s Board of Directors, the credit union world has been all about change. Changes in services offered to members, changes in the ways products and services are provided to members, and changes in rules and regulations governing credit unions. These changes require vigilant change management and forward thinking so that Reliant members are affected in a positive way. My commitment as Chairperson of the Board is to continue to learn about products, services, and events affecting credit unions; and to use that information in a way that will sustain the safety and soundness of the credit union.

  • Image of John Boogaard, Vice Chairperson of Reliant's Board

    John F. Boogaard

    Vice Chairperson

    The credit union has grown its membership and expanded its footprint over the years to bring us to where we are today, serving members in Wayne, Ontario, and Monroe counties. Growth is critical for the credit union to meet our current and future members’ needs. As technology changes, it’s important for the credit union to keep pace with members’ needs and expectations. I have been an active member of the Board of Directors for several years, and am committed to serving on the board as we focus on providing products and services that meet the ever-changing needs of our membership with the priority of providing high quality member service.

  • Image of Thomas D. Miller, Secretary/Treasurer of Reliant's Board

    Thomas D. Miller


    Growth in membership and capital are important for the credit union to remain competitive and viable in the financial services industry. I have served on the Board of Directors for 30 years and remain dedicated to the importance of providing outstanding member service as the key to Reliant’s success now and in the future. As we look ahead, technology will play a key role in offering products and services that members want while fostering a positive, progressive work environment for employees. I am committed to serving on the Board of Directors and supporting the membership, management, and staff at Reliant as we continue to provide the best possible service for our members.

  • Image of Francis S. Coots, Director, Board of Directors

    Francis S. Coots


    I have been a member of the Board of Directors for 20 years and consider it a privilege to be part of this team. We have continued to grow in size, membership, and assets as we embrace new technologies. It has been an honor to serve the credit union’s membership, to be part of the Reliant family, and work closely with CEO Pamela Heald and the credit union’s leadership team. I appreciate the opportunity to serve and support the credit union’s mission of providing financial solutions that offer value.

  • Image of Cassandra Tilliman, Director, Reliant's Board of Directors

    Cassandra Tilliman


    It has been a privilege to serve on the Board of Directors since 2010, and to be part of an organization that is truly dedicated to providing excellent member service each and every day. As we look to the future, technology will continue to play an exciting and significant role in many of the ways we meet our members’ financial needs. I look forward to being a part of the credit union’s future and continuing to serve as a member of the Board of Directors.

  • Image of Laurie O'Mara, Associate Director, Board of Directors

    Laurie O'Mara

    Associate Director
  • Image of Justin Sokolowski, Associate Director, Board of Directors

    Justin Sokolowski

    Associate Director

Supervisory Committee

The Supervisory Committee independently evaluates the soundness of Reliant Community Federal Credit Union’s operations and activities. The committee works independently of the credit union’s management to oversee the work of internal and external auditors, and is responsible to ensure that member assets are adequately safeguarded; accurate records are maintained; compliance with regulations, policies and procedures is followed; and proper business practices are followed.

Committee Members

  • Debra Vater, Chairperson
  • W. Frazier Pruitt, Secretary
  • John Baker
  • Francis S. Coots
  • Debra Hellert

How to contact the Supervisory Committee

If you have a concern or complaint, please try to resolve the problem directly with credit union management first. For example, you can call 800-724-9282, write to 10 Benton Pl., Sodus, NY 14551, or fill out the secure form on our Contact page.

In the unlikely event that you’re not satisfied with the response, you can appeal the matter to the Supervisory Committee, which will conduct an additional, independent review. All Supervisory Committee correspondence ONLY should be mailed to:

Reliant Community Federal Credit Union
PO Box 26
Sodus, NY 14551
Attn: Supervisory Committee

Questions? Let’s talk

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