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We’re changing our service hours

Pamela Heald headshot
Posted in President's Corner

We are constantly keeping a pulse on how your service needs change as the banking landscape continues to evolve. Our goal is always to deliver convenient and accessible financial services tailored to your preferences, whether you prefer in-person visits at a branch, phone consultations, or using our online/mobile platforms.

We’ve closely examined branch traffic patterns and identified a trend: fewer members are frequenting our branches during specific hours of the day. To both meet your needs and align our resources, the following branch operating hours will be effective March 1, 2024.

Monday–Thursday: 9am–4pm
Friday: 9am–5pm
Saturday: 9am–12pm

At Reliant, we are committed to making your every visit count and ensuring each transaction is as personalized and efficient as possible.

Please remember you can also access your account the following ways:

  • Call or text us at 800-724-9282 (Monday–Friday 8:30am–5pm and Saturday from 9am–12pm)
  • Chat with us online or on our mobile app (Monday–Friday 8:30am–5pm and Saturday from 9am–12pm)
  • ATMs at all of our locations
  • Online Banking
  • Mobile banking app
  • Mobile check deposit
  • Online bill pay
  • Shared branching
  • 24/7 Shared Branch Call Center (888-837-6500)

Thank you for your patience during this period of adjustment. If you have any questions, please contact me using the button below; I welcome and appreciate all feedback.

As always, thank you for your membership.

Pamela Heald
President & CEO

Contact Pamela
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