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Reliant Credit Union Announces Organizational Changes

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Posted in Reliant News

Contact: Emily Britton
Public Relations Specialist
Phone: 800.724.9282 x3397
Email: [email protected]

SODUS, N.Y., November 14, 2024—Reliant Credit Union is pleased to announce organizational changes that will enhance collaboration and help the credit union achieve greater success for its members and its team.

“I’m pleased to announce these exciting organizational changes and well-deserved promotions,” said Pamela Heald, President & CEO. “At Reliant, we value longevity and our team’s wealth of knowledge and experience.  These internal promotions reflect our commitment to recognizing and rewarding hard work and career development. I’m confident these changes will help us continue to offer exceptional service to our membership and position us for long-term success.”

Reliant’s current Chief Financial Officer, Brian Benedict, will be retiring in January 2025, after 18 years with the credit union.  Mr. Benedict has been instrumental in shaping the success and growth of Reliant and contributing to the credit union’s financial strength and soundness.  Robert Matuska, Vice President of Finance, has been promoted to Chief Financial Officer. Mr. Matuska will play a pivotal role in maintaining financial stability and ensuring the institution’s success. He will be responsible for oversight, strategy, review, analysis and reporting of all Reliant financial and accounting functions.

Michael Miller, Vice President of Enterprise Risk Management, has been promoted to Senior Vice President of Enterprise Risk Management. Mr. Miller will oversee, manage and direct all aspects of the credit union’s Risk, Consumer Lending, and Payment Solutions departments. He will make significant contributions to the formulations, development, implementation and administration of credit union policies and Reliant’s business plans and goals.

Jacquie LaVoie, Business Lending Manager, has been promoted to Vice President of Mortgage and Business Lending. Ms. LaVoie will oversee, manage and direct all aspects of the credit union’s Business Lending and Mortgage Operations. She will develop strategic initiatives, enhance lending policies, and foster relationships with members to drive growth and profitability in the lending portfolio.

Jennifer Preston, Internal Auditor, has been promoted to the role of Finance and Analytics Manager. Ms. Preston will be responsible for all areas relating to Reliant’s financial reporting and organizational analytics, developing strategies to effectively analyze data to drive business decisions and organizational operations. She will be accountable for finance-related activities including Asset/Liability Management, budgeting and forecasting activities.

Keri DeNagel, Financial Reporting Supervisor, has been promoted to Internal Audit Manager. Ms. DeNagel will oversee the audit and quality control functions at the credit union. She will be responsible for organizing, planning and conducting audits and ensuring systems are in place to safeguard assets, promote operational efficiency, and encourage compliance with regulatory and internal policies and procedures.

Reliant Credit Union, which began locally in 1970, is a $684 million credit union serving more than 45,000 members. Eligibility is available to all who live, work, worship, attend school, or volunteer in Monroe, Ontario, and Wayne counties. Reliant currently has branches in Brockport, Canandaigua, Farmington, Geneva, Henrietta, Irondequoit, Macedon, Newark, Sodus, and Webster. A full-service financial institution, Reliant offers a complete range of financial products and services, including mortgages. For information regarding membership or employment, contact the credit union at 800-724-9282 or visit reliantcu.com.

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