Financial Education 

Financial Knowledge Leads to Financial Fitness

Understanding finances can be challenging—and yes, sometimes a little overwhelming. So where do you start? At Reliant, we strongly believe that it is important that you are equipped with financial knowledge—and the right mix of products and services—to make the best decisions when it comes to your finances. 

If you agree, then Reliant is the place to start! We invite you to meet with a member service representative to discuss your current financial situation, your present and future needs, and answer any questions you may have. We often refer to this as a financial fitness check-up.

You’ll gain one-on-one guidance and

  • A FREE credit report—and help in translating your individual report
  • Ideas about how to improve your credit (FICO) score

As we review your information, we may be able to help you save money by 

  • Consolidating debt
  • Reducing credit card/loans rates by refinancing with Reliant
  • Refinancing your mortgage or home equity loan/line of credit

Visit your nearest branch to sit down for your free, one-on-one financial fitness check-up today!


In addition to our consultative services, we've compiled a list below of a variety of educational resources to assist you.

Educational Resources 

National Endowment for Financial Education (NEFE) - NEFE's High School Financial Planning Program (HSFPP) curriculum has been proven in independent studies to change students' knowledge, actions, and self-confidence about managing money. Carefully designed exercises and activities move students step-by-step toward each of the program's seven core competencies. This free, non-commercial program can be implemented in a variety of settings from the traditional classroom to community youth programs. Instructor and student workbooks are provided at no charge. Contact for more information.

MyMoney provides easy access to financial education tools and resources to empower you to save, invest, and manage your money wisely to meet personal goals. features a Life Events page with links to help you find information about managing money, dealing with debt, how to start saving for your future, and more!

Credit Union Resources

Credit Union National Association (CUNA) is the largest national trade association in the United States serving America's credit unions. The not-for-profit trade group is governed by volunteer directors who are elected by their credit union peers from across the nation. With its network of affiliated state credit union associations, CUNA serves America's nearly 7,000 credit unions, which are owned by more than 100 million consumer members. 

National Credit Union Administration (NCUA) is the independent federal agency that regulates, charters and supervises federal credit unions. With the backing of the full faith and credit of the U.S. Government, NCUA operates and manages the National Credit Union Share Insurance Fund (NCUSIF), insuring the deposits of more than 98 million account holders in all federal credit unions and the overwhelming majority of state-chartered credit unions.

Consumer Resources

Federal Trade Commission (FTC) provides contact information to stop unsolicited mail offers, phone calls, and email. 

To stop pre-approved credit card offers: Call toll-free 888-5-OPT-OUT (888-567-8688) or visit The phone number and website are operated by the major consumer reporting companies. 

To stop telephone solicitations for a five-year period: Contact the New York State Do Not Call Registry at 888-382-1222 or visit their website.

Better Business Bureau (BBB) helps people find and recommend businesses, brands and charities they can trust.

National Foundation for Credit Counseling (NFCC), through its member agencies, sets the national standard for quality credit counseling, debt reduction services, and education for financial wellness.

Consumer Credit Counseling Service of Rochester provides professional and confidential debt counseling to consumers in the greater Rochester area and the Southern Tier of New York. Member of NFCC.

Consumer Reports is an independent organization whose mission is to work for a fair, just, and safe workplace for all consumers and to empower consumers to protect themselves.

Impacted by the Government Shutdown?
 We have options to assist you.
If you are a federal employee impacted by the government shutdown, Reliant has options to help.  Please call our Member Service Center at 800-724-9282 or stop by a branch to speak with a Member Service Representative to learn more about how we can help.

Educational Presentations—It’s all part of our culture!

By now, we hope you're convinced that education is really important to us at Reliant. We offer personalized financial education presentations in community, business, and school settings. Our staff is trained to bring you valuable information on budgeting, understanding credit, identity theft protection, credit vs. debit, and so much more.

You pick the topic, contact us at 800-724-9282 or email, and we’ll find a date and time that works best for you. Did we mention that our educational programs are free – and just one more way we give back to the community!


"Wow, I really learned a lot!" 
Student quote following a Reliant presentation at Red Creek High School