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How can I set up Shared Access to online banking for my teen?

To set up Shared Access so your teen can access their Teen Account in online banking:

  1. Log into your teen’s Reliant account from a desktop or through an internet browser.
  2. Navigate to Online Services in the top ribbon menu and select “Share access with others.”
  3. You’ll be prompted to enter your teen’s first name, last name, phone number and email.  The phone number and email can be your phone number and email. The benefit to using their own phone number and/or email is that your teen can then set up alerts and the ability to reset passwords sent to their own device. This can be updated at any time.
  4. Follow the prompts to grant the level of access for each share account you want your teen to be able to view within online banking.
    • When you select “View only,” your teen won’t be permitted to move money at all.
    • When you select “Make internal transfers,” your teen will be able to transfer funds between their accounts. This feature will not allow your teen to transfer funds to other Reliant members.
  5. Your teen will be sent two emails to the email address provided: one with a username and another with a temporary password.
  6. Once they log in using those credentials, they’ll be prompted to change their password, and can then begin accessing their account through an internet browser on their phone, computer, or tablet.

As always, if you need assistance with this or anything else, please feel welcome to stop by any branch, or call or text us at 800-724-9282 during regular business hours.

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