News & Updates

Reliant Credit Union, 50 years strong, introduces fresh, updated look

Contact: Emily Chambers Public Relations Specialist Phone: 800.724.9282 x3397 Email: [email protected]   SODUS, N.Y., September 21, 2020 — Reliant Credit Union introduced a major rebranding today to reflect the company’s 50-year foundation of “people helping people,” and the promise to continue to help each and every member achieve life. The rebrand is aligned with the credit union’s strategic plan to … Continue reading

July at a glance

President’s Corner From President and CEO Pamela Heald Reopening and Providing Support Our purpose as a credit union is to serve you, our loyal members-but more than that, we enjoy serving you! While our team has been stellar at adapting to serving you in new and different ways, we have been missing the face-to-face interactions we were accustomed to having … Continue reading

Reopening and Providing Support

July 2020 Our purpose as a credit union is to serve you, our loyal members—but more than that, we enjoy serving you! While our team has been stellar at adapting to serving you in new and different ways, we have been missing the face-to-face interactions we were accustomed to having inside our branches. With that in mind, I couldn’t be … Continue reading

Jane Slack, Reliant’s Board of Directors Chairperson, Selected as one of NYCUA’s 2020 Outstanding Volunteers

Contact: Emily Chambers Public Relations Specialist Phone: 800.724.9282 x3397 Email: [email protected] SODUS, N.Y., June 10, 2020 — Reliant Community Credit Union is pleased to announce that Jane Slack, the credit union’s Board of Directors Chairperson, has been selected by the New York Credit Union Association’s (NYCUA) Awards Committee to be one of this year’s Outstanding Volunteers. The award “honors credit … Continue reading

“People Helping People” — We Are Stronger Together

April 2020 Four weeks ago, in the face of the growing outbreak of COVID-19, Reliant made the decision to close our in-store branches and move to a drive-thru, call center, ATM, and self-serve operations. This was done for the safety of our employees, our members, and the communities that we serve. Based on feedback from you and our employees, things … Continue reading

ATM Fraud: How to Protect Yourself

January 2020 Protecting yourself from ATM fraud means more than just being cautious with covering the keypad as you enter your Personal Identification Number (PIN). Just as technology continues to evolve, financial scammers update their methods accordingly. The sophistication of the fraudsters’ technology is such that it can be incredibly difficult to detect with the naked eye. Recently, Reliant identified … Continue reading

The Importance of Learning as a Team

October 2019 Benjamin Franklin once said, “Tell me and I forget, teach me and I may remember, involve me and I learn.” On September 24, we involved our entire team in a training and development day. It was a day of learning, fun, and teambuilding. A day when we could communicate as a team when we were all together in … Continue reading

Helping Grads Live Better Financial Lives

July 2019 There’s an excitement about the school year coming to a close, with graduation ceremonies marking not the end of learning, but the beginning of a future filled with endless possibilities. When we at the credit union think about all of those possibilities, we look forward to the many firsts that we’re sure to be a part of, as … Continue reading

Reliant is a Top Workplace for the Second Year in a Row!

April 2019 I am pleased to announce that Reliant has been chosen as a Top Workplace in the Rochester area for the second year in a row! The Top Workplaces were announced at a reception on March 27 at the Rochester Riverside Convention Center. To give a little background, the Top Workplaces competition is conducted by the Democrat and Chronicle … Continue reading

Is Credit Union Membership the Best-Kept Secret?

January 2019 In a recent visit to one of our branches, I had the opportunity to meet a member who was there with his two young sons who were incredibly curious about how certain functions at the credit union worked. A relative had just made the switch from another financial institution to Reliant, and the boys wanted to know how … Continue reading

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